Difficult Team Members and How To Deal With Them




Learn how to confidently deal with difficult team members

What you will learn

Practical tools and techniques for counteracting interactions with Difficult People

Learn how to immediately disarm the situation

100% practical, and with no academic jargon

Be better able to set boundaries

Description

Dealing With Difficult Team Members

The performance of your team is a crucial success factor for you, your team and your company. Not always does the performance and / or behavior of each individual meet your expectations. Some pose a challenge – others even a real problem. For these “difficult” team members, this course will enhance your ability to act.

You will gain a better understanding of the causes of difficult behavior and get to know leadership tools with which you can specifically work towards ensuring that even difficult team members use their potential for the benefit of the company.

Learn about your trainer Kai

Kai Boyd has been a leader, trainer and facilitator since 1989. He supports leaders and their teams to work together effectively, trustfully and with ease. This involves each and everyone – in their respective roles and as people. Tailor-made formats and genuine attention enable potential to unfold and synergies to emerge.

The graduate industrial engineer, managing director and former management consultant knows the requirements of his clients from many perspectives. He works systemically, strength- and solution-oriented. Leading international teams as well as work and academic programs in the USA and the UK enable him to always contribute the international perspective.

English
language

Content

Difficult Team Members And How To Deal With Them Successfully
Difficult Team Members And How To Deal With Them Successfully
Introduction
What is a difficult team member?
The Difficult Team Member Who Disagrees All the Time
The Difficult Team Member Who Disagrees All the Time
When does a demanding team member become a difficult one?
When does a demanding team member become a difficult one?
The Team Member With a Lack of Critical Faculties
The Team Member With a Lack of Critical Faculties
How do you deal with such a team member?
How do you deal with such a team member?
The Resignated Team Member
The Resignated Team Member
Why are team members so frustrated?
Why are team members so frustrated?
There are other reasons for underperformance
There are other reasons for underperformance
When you need help as a manager….
When you need help as a manager….
The Comfortable Team Member
Finding the Reason
Consequences
The Challenging Team Member
Power Struggle
Counter Strategy
Example
The Conversation
Summary

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