Learn with Michelin Star FB Manager, Nicola Loiodice (Certification issued in Italy Included Upon Request).
What you will learn
The Art of Restaurant Service
Taking Reservations
Welcoming Guest
Serving
Upselling
Storytelling
Complaint Handling
Mise en Place
Verbal and Non Verbal Communication
Restaurant Roles and Responsabilities
What is a Briefing?
The importance of Breakfast Service
How to make your guests feel welcome and special
Why take this course?
Course Title: 🍽️ Hospitality Masterclass: Food & Beverage Service Training
Course Headline: 🌟 Learn the basics of Luxury Service with Nicola Loiodice, Food and Beverage Manager (1* Michelin Star)
Master the Art of F&B Service with a Masterclass by Nicola Loiodice
Course Overview:
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- Personal Experiences: Dive into my anecdotes and learn how I have navigated the highs and lows of luxury F&B service. Discover strategies for overcoming challenges and ensuring guest satisfaction.
- Educational Approach: Understand why making hospitality a learning ground is crucial, and see how you can contribute to fostering growth in upcoming professionals.
- Skill Enhancement: Acquire practical tools and skills that will elevate your service, from the basics of table setting to managing complex dining experiences.
- Professional Development: Develop your personal and professional attributes, building confidence and a robust skill set ready for any scenario in the F&B industry.
Why Take This Course?
- Industry Insights: Learn from a seasoned expert who has worked at the highest levels of luxury service.
- Practical Application: Gain hands-on knowledge that you can apply immediately to your work or studies in hospitality.
- Career Growth: Elevate your career by mastering the nuances of F&B service, setting yourself apart in a competitive industry.
- Personal Improvement: Enhance your ability to provide exceptional service and create memorable guest experiences.
What You Will Learn:
- The importance of first impressions and attention to detail.
- How to effectively communicate with guests and colleagues.
- Techniques for managing high-volume services during peak hours.
- The art of pairing food with beverages to enhance the dining experience.
- Strategies for handling difficult situations gracefully.
Course Highlights:
- Real-World Scenarios: Explore case studies and learn from real-life examples of success in luxury F&B service.
- Best Practices: Gain insights into industry standards and learn how to maintain them consistently.
- Interactive Learning: Engage with fellow learners and participate in discussions, bringing diverse perspectives to the learning experience.
Don’t miss out on the opportunity to transform your career with the insights and expertise of a 1* Michelin Star Food and Beverage Manager. Enroll now and unlock the door to luxury service excellence! 🏫✨
