Boost Employee Engagement, Innovate HR Practices, and Address Key HR Issues
What you will learn
Differentiate between traditional thinking and design thinking.
Distinguish between creativity, invention, and innovation.
Utilize user personas to represent different user types and understand their needs.
Create user journey maps to visualize the entire experience of users with a product or service.
Develop empathy maps to gain deeper insights into users’ thoughts, feelings, and motivations.
Use the 5 Whys technique to identify the root cause of a problem by repeatedly asking “Why?”.
Apply Fish Bone Analysis (Ishikawa Diagram) to systematically categorize and identify various causes of a problem.
Construct and use Problem Framing Canvases to clearly define and frame problem statements.
Generate creative ideas through brainstorming sessions.
Use SCAMPER to explore different ways to innovate on existing ideas.
Create Mind Maps to organize and visualize connections between ideas.
Prioritize ideas using the Effort vs. Impact Matrix to assess their feasibility and potential impact.
Apply the MoSCoW Method to classify ideas into categories of Must have, Should have, Could have, and Won’t have.
Evaluate ideas with the Kano Model to understand their impact on user satisfaction.
Create prototypes based on ideation and prioritization to develop tangible representations of ideas.
Explore common terminologies related to prototyping and apply appropriate testing methods to evaluate the effectiveness of prototypes.
Why take this course?
Transforming HR with Design Thinking and Innovation is an advanced course designed for HR professionals and business leaders looking to revolutionize their human resources practices through cutting-edge design thinking methodologies. This course provides a comprehensive exploration of how design thinking can be applied to enhance various aspects of HR, from employee experience to problem-solving and strategic innovation.
‘;
}});
Throughout the course, participants will delve into key areas including:
- Enhancing Employee Experience: Learn how to apply design thinking principles to create more engaging and satisfying employee experiences, from onboarding to career development.
- Solving Complex HR Challenges: Utilize innovative problem-solving techniques to address and overcome complex HR issues, improving overall effectiveness and efficiency.
- Implementing Creative Solutions: Explore methods for generating and prioritizing creative solutions to HR problems, including brainstorming, SCAMPER, and the Kano Model.
- Driving Organizational Change: Understand how to use design thinking to foster a culture of innovation within HR, leading to improved processes and enhanced organizational performance.
The course combines theoretical knowledge with practical applications, providing tools and techniques that can be directly implemented in HR settings. Whether you’re looking to improve employee engagement, address specific HR challenges, or drive strategic innovation, this course offers valuable insights and hands-on experience to help you transform HR practices and achieve impactful results.
