Technical Communication 101



The Fundamentals of Clear Dialogue in Business and Personal Relationships

What you will learn

Identify mental shortcuts in language

Understand the key components of precise communication

Employ various strategies and techniques tailored to specific contexts

Analyze conversations and effectively reach clarity

Develop long-term relationships through your ability to hear nuance

Reflect on metaphors and heuristics to improve self-awareness

Identify and avoid common debilitating communication pitfalls

Level up your clarity in writing and speech

Description

Welcome to Technical Communication 101: The Fundamentals of Clear Dialogue!

When world-class communicators speak or write, they are precise, clear, and persuasive. They know that word choice and tone are more than important; they are vital. Regardless of your field, you rely on a distinct language to communicate complex ideas. Your ability to communicate with clarity is an ever-increasingly valuable skill as more and more of our language becomes decentralized.

I created this introductory five-part course to offer you, the participant, a deep dive into the foundational practices and insights of communication on a technical level. After successfully working in relationship management for over 10 years in six industries and receiving a Master’s in Communication, the information in this course acts as a kick-starter and reference for your technical communication development.

For those already immersed in the field of communication, this course will refine your skills by introducing unique methods and insights. If you’re a newcomer, you will find that after this course, you’ll never hear conversations or see written communication in the same way.

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Upon completing this course, there are nearly 100 interactive exercises and references to further support and encourage your technical communication development to reach clear dialogue.

Thank you for taking this step toward personal and professional growth, and enjoy the course ahead!

P.S. If you want to breeze through this course, feel free to play the video speed at 1.25x or more! (I do this frequently.)


Introduction

Introduction

Principles of Communication

Principle 1: Words
Principle 2: Self-awareness

Communication Frameworks

Language-based Frames
Culture-based Frames

Communication Tools and Techniques

SEW Comprehension
Wholistic Techniques

Ethics and Obstacles

Ethics
Obstacles

Course Conclusion

Closing Comments

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