Mental Health at Work: How to Handle Difficult Conversations


Mental Health at Work: How to Handle Difficult Conversations
[CPD-certified] Support for line managers in how to approach difficult conversations around mental health.


What you will learn


How to approach difficult conversations about mental health with confidence. We’ll also provide you with the tools to help with this.

How to handle tricky conversations, including return to work, performance concerns, raising disciplinary matters, etc.

How to introduce regular open and honest conversations in your workplace.

Identifying and addressing early signs of mental health problems so that action can be taken to prevent the situation worsening.

Description

With line managers expected to be the first touch point within your organisation for employees struggling with a mental health problem, you need to ensure that you have the training and knowledge in how to approach such conversations confidently and effectively.

During this workshop, you will learn about the importance of having good open and proactive line manager conversations to support employees with their mental health.

Hosted by Alicia Collinson, Senior Associate Solicitor at Thrive Law, this workshop is intended to support line managers in the following:

· How to approach difficult conversations about mental health with confidence. We’ll also provide you with the tools to help with this.

· How to handle tricky conversations, including return to work, performance concerns, raising disciplinary matters, etc.

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· How to introduce regular open and honest conversations in your workplace.

· Identifying and addressing early signs of mental health problems so that action can be taken to prevent the situation worsening.

Your Presenter: Alicia Collinson

Alicia Collinson is a Senior Associate Solicitor & Tribunal Advocate and has extensive experience in employment law and HR-related matters. Alicia is passionate about equality in the workplace and female representation in the legal industry and is a Mental Health, Diversity & Inclusion Advocate.

All our workshops are CPD certified.

Introduction

Introduction and Learning Outcomes

Difficult Conversations Your May Face

Examples of Difficult Conversations

Preparing for a Difficult Conversation

Respond, Don’t React
When it’s Mental Health Related
Records and Requirements
Suitable Environments for Difficult Conversations

Communication and Listening

Why communication and listening is so important.
Unconscious Bias
Dishonesty during Difficult Conversations
Always Leave with a Plan

Difficult Conversations and Mental Health

Mental Health Conversations
Mental Health Conversations: Next Steps
Does Your Business Meet the 5Rs Challenge for Workplace Mental Health?

Harassment Accusations, or Demonstrating Discriminatory Intent

How to Avoid Discrimination during Difficult Conversations

Preparation is Key!

Ensure Your Conversation has a Structure and You’re Prepared
Thanks for attending

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