500-052: Implementing Cisco IP Telephony Video, Part 1 2024



“Mastering Cisco Collaboration and Video Technologies”

What you will learn

Cisco Collaboration Architecture

Voice and Video Call Processin

Endpoints and Devices

Quality of Service (QoS)

Why take this course?

The 500-052 CIPTV1 course is designed for IT professionals seeking to deepen their understanding of Cisco’s IP telephony and video technologies. This course provides a comprehensive overview of the implementation and management of Cisco collaboration solutions within an enterprise environment, focusing on video communication.


In an increasingly connected world, effective communication is critical. This course equips you with the skills necessary to deploy and manage Cisco collaboration technologies, enabling seamless voice and video communication across your organization.

Key Learning Objectives:

  1. Cisco Collaboration Architecture:
    • Gain a thorough understanding of the components of Cisco’s collaboration architecture, including Cisco Unified Communications Manager (CUCM) and Cisco TelePresence.
    • Learn about deployment models and how to integrate these components within an enterprise network.
  2. Voice and Video Call Processing:
    • Explore the processes involved in voice and video call handling, including signaling protocols like SIP and H.323.
    • Understand media handling, transcoding, and how to optimize call quality.
  3. Endpoints and Devices:
    • Learn how to configure and manage Cisco IP phones, video endpoints, and collaboration devices effectively.
    • Understand the role of various endpoints in a Cisco collaboration solution and their impact on communication quality.
  4. Quality of Service (QoS):
    • Implement QoS mechanisms to ensure optimal performance for voice and video traffic across the network.
    • Examine network design considerations that support collaboration applications.
  5. Cisco Unified Communications Manager (CUCM):
    • Gain hands-on experience with CUCM installation, configuration, and administration.
    • Explore features such as call routing, dial plans, and user management to facilitate effective communication.
  6. Video Conferencing Solutions:
    • Learn about Cisco video conferencing solutions, including Cisco TelePresence and WebEx.
    • Understand video codecs, resolutions, and bandwidth requirements for successful video communication.
  7. Security and Compliance:
    • Explore security practices for protecting collaboration environments.
    • Understand compliance requirements relevant to IP telephony and video solutions.

Hands-On Labs:

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Throughout the course, you will participate in hands-on labs and practical exercises designed to reinforce your understanding of Cisco collaboration technologies. These labs provide real-world experience in configuring and managing IP telephony and video solutions.

Preparing for the 500-052 Exam:

Upon completion of this course, you will be well-prepared to take the 500-052 CIPTV1 exam. Successfully passing this exam is a key requirement for earning your Cisco Collaboration certification, validating your expertise in IP telephony and video technologies.

This course is ideal for network engineers, administrators, and IT professionals looking to enhance their skills and advance their careers in the field of collaboration technologies. Join us to take the next step in your professional journey!

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