FreePBX Asterisk VoIP PBX Server Administration Step by Step

Learn FreePBX 14 VoIP Server Configurations & Deployment with Course Project Practical Examples & Use Cases.

What you will learn

Build the complete VoIP PBX system using open source platform.

Explore exciting career in Telecom Industry.

Feel more confident in managing FreePBX Telephony Server.

Offers Open Source IP Telephony services & solutions to your customers.


  • Do you need a cost-effective phone system for business?
  • Are you tired of paying the licensing costs to the proprietary phone system?
  • Do you want to expand your business and require a phone system but legacy systems don’t allow you?
  • You are interested to learn asterisk but like to avoid the command line and Linux shell at the start?

FreePBX is the world’s most popular and widely adopted open-source IP telephony software. The core VoIP communication is based on Asterisk 13 – The most powerful IP telephony platform. This course is designed for the newbies, small & medium businesses that like to use the IP telephony – PBX or even the solution providers that like to gear up for telephony services to the end-users.

The course starts with initial telephony concepts and terms used in the phone service industry. No prior technical knowledge about telecommunication is required to take this course.

The course has a project depicting the real-world scenario. This helps the students to have activity-based learning and can apply learned knowledge to the real world. The course clearly explained the phone system features with lab practice for configurations.

Proprietary systems invite a license fee for most Business-critical features and UC Features like mobility and third-party integration. To avoid the expensive add-ons go the open source way.

Use a single system to manage multiple tools and platforms, thereby having “greater employee productivity, reduced costs and a means to improve customer engagement.

The course covers the latest release of FreePBX 14.



Introduction & Telephony Fundamentals – Module 1

Course Introduction
Instructor Message
FreePBX Components
SIP – Session Initiation Protocol – Basic Details
Analog PSTN – FXO FXS Basic Details
Digital PSTN: T1/E1 Circuits PRI – BRI.
Telephony Fundamentals

Network Requirements for the VoIP.

Key Elements for stable VoIP Network.
Network Services for VoIP Deployment.

Course Project – Module 2

Phone System Requirement Analysis.
FreePBX Server Specifications – Hardware.

FreePBX Installation & Initial Setup – Module 3

Download FreePBX 14.
FreePBX 14 Installation from Distro ISO.
Post Installation – Login to FPBX GUI & Registering Your FPBX
Configuring Asterisk SIP Setting in FPBX 14.
Setting Static IP & Configure DNS in FPBX 14.
Setting up Email for FPBX Alerts & Notifications.
Setting the Time Zone.
Setting a Hard Drive Failure / Fill-Up Notification E-Mail Address
Module Review & Conclusion.
Quiz 2

Setting up FreePBX Phone System – Module 4

SIP Extensions List for the Phone System.
Creating PJSIP Extensions in FreePBX 14.
Download Soft Phone SIP Client – Zoiper & Xlite.
Configuring Soft Phone SIP Clients – Zoiper & Xlite.
IP Desk Phones Set up Approach.
Get Familiar with IP Desk Phones.
Configuring Desk Phone Yealink T19P.
Configuring Digium D70 Desk Phone.
Testing Internal Calls Between SIP Extensions.
Configuring Polycom IP Phones.
Configuring DAHDI – PSTN Channel
Adding Analog FXS Extension.
Testing Internal Calls Between Analog FXS & SIP Extensions.
Module Review & Conclusion.
Quiz 3

Connecting FreePBX to the Outside World – Module 5

Available Trunk Types in FreePBX.
Dial Patterns
Analog POTS – FXO Trunk – DAHDI
Outbound Routes – FXO Trunk
Inbound Routes – FXO Trunk
T1/E1 Digital ISDN PRI Trunk.
SIP Trunk
SIP Trunk – Outbound Route.
SIP Trunk – Inbound Route.
Testing SIP Trunk Dialing Between Locations.
Restricting Dialing Access – Local & Long Distance.
Module 5 Review & Conclusion.

Adding Features to FreePBX – Module 6

Enable Voicemail & Voicemail to Email.
Follow Me Extension Settings.
Opening & Closing Business Hours – Time Conditions.
System Recording & Uploading Audio Prompts
Creating Audio Announcement.
Ring Group
Creating IVR – Interactive Voice Response in FreePBX.
Putting it all together.
FreePBX Paging & Intercom
Call Parking in FreePBX.
Module 6 Review & Conclusion.

FreePBX Operation & Maintenance Module 7

FreePBX Features Codes.
FreePBX Users & Groups Management
User Control Panel – UCP
Activating Call Recording.
CDR – Call Detail Report & Call Recording.
CEL Report – Channel Event Logging –
FreePBX Backup & Restore.
FreePBX Updates
Asterisk Info
FreePBX Common Troubleshooting FAQ & Documentation.
Final Lecture – Course Conclusion.
Useful Links & Resources – BONUS LECTURE
Asterisk and FreePBX Deployment Questionnaire. BONUS LECTURE

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